Shipping Policy

Shipping Costs: Shipping charges are calculated at checkout based on the weight, dimensions, and delivery location of your order, and will be displayed before you complete payment.

• In-stock orders ship within 1 business day.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most orders are shipped complete within 2-3 business days. A few parts ordered from the manufacturer may take up to 5-6 business days to arrive and will be shipped to you immediately upon receipt.
• Depending upon location, ground shipments usually take 2-7 business days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will incur an additional charge; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversized orders.
• Shipping carrier substitutions may be made at our discretion in an effort to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to find one for you as quickly as possible.
• We do not ship COD orders.

Questions about your shipment? Contact us and we'll help track it down.

Return Policy

• Warranty Coverage: All genuine Mitsubishi parts are backed by a 12-month / 12,000-mile warranty (whichever occurs first) covering manufacturer defects under normal use. Defective parts will be repaired or replaced at our discretion. Warranty does not cover misuse, abuse, improper installation, or personal damage.
  
• Standard Return Window: Unused, unopened returnable parts must be returned within 10 days of delivery.
• Non-Returnable Items: Special-order parts, electrical items are final sale and non-returnable (except for valid warranty replacement of defective genuine parts).
• Restocking & Documentation: A 20% restocking fee applies to accepted returns of unused, unopened parts returned for reasons other than a defect or a shipping error on our part.

Cancellation Policy

• Standard Orders: In-stock items may be canceled at no charge anytime before they have shipped and left our facility. Once shipped, the order is subject to our standard Return Policy.
  
• Special-Order Parts: Once a special-order part has been ordered from the manufacturer on your behalf, a 25% cancellation fee will apply. Special-order parts are identified on the product page and at checkout, where these terms are disclosed prior to purchase

Questions about a return or cancellation? Contact us and we'll walk you through it.